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NOTE: PLEASE DO NOT SEND US PHOTOS BY EMAIL UNLESS A CLINICIAN HAS ASKED YOU TO DO SO.
Welcome to Hill Lane Surgery Online
Here at Hill Lane Surgery in Southampton the doctors and nurses take pride in offering the highest standard of patient-centred healthcare. We run many clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, childhood vaccinations and well-person check-ups.
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu at the bottom of this page. Please have a look around and please feel free to send us your feedback.
'Try the new NHS App'
If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
If you already use [insert name of GP online service available at practice] you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp
Please call the surgery to book an appointment if your smear is due. Please click on the link above for more information, and answers to lots of questions about cervical screening.
"A smear test lasts 5 minutes. The Impact of cervical cancer lasts a lifetime"
Attend your smear test.
Reduce your risk.
SURGERY CLOSURES FOR TRAINING
In case of an emergency,
Please contact the Out of Hours service by calling 111
THE SURGERY WILL BE CLOSED FROM 12.30PM
Thursday 15th September
(Time for Audit Research Governance Education and Training)
Future TARGET dates are:
Thursday 13th October
Tuesday 6th December
Thursday 19th January 2023
Evening and weekend appointments
If you are registered with a GP practice in Southampton, you can now have an appointment with a Doctor or nurse from 8am to 8pm every weekday (including bank holidays), 8am to 4pm on Saturday and 8am to 2pm on Sunday.
This appointment will either be at your GP practice or at one of the six hubs throughout the city.
These appointment can be booked through your GP practice when they are open, or by phoning NHS 111 if your practice is closed.
NHS 111 is free to phone and available 24 hours a day, 365 days a year.
The Urgent Treatment Centre (UTC) at the Royal South Hants Hospital offers convenient, fast and expert treatment on a wide range of injuries or illnesses that are not life/limb threatening.
What to know:
The service is led by highly skilled nurses, who are supported by GP’s and other health professionals, who can offer treatment, advice and information for a range of injuries and illnesses that need urgent medical attention, but are not life-threatening. The waiting times can be considerably less than at the emergency department and the UTC team can also refer or direct you to the most appropriate service for you if you need to be seen elsewhere.
You don’t need to make an appointment, the UTC is open to all NHS patients and you can also call NHS 111 before visiting to get an appointment at a specific time.
Monday – Friday: 7.30am – 10.00pm
Weekends and Bank Holidays: 8.00am – 10.00pm
Last patient accepted at 9.30pm
Where to find the service:
Royal South Hants Hospital
Level B, Brintons Terrace
The service is located at the Royal South Hants Hospital. The entrance can be found adjacent to car park F, to the left of the main entrance on level B.
VIRTUAL PATIENT PARTICIPATION GROUP
If you would like to become a member of our PPG (Patient Participation Group), please ask for details at our reception desk. We have a virtual group, and will send you quarterly newsletters, and the occasional survey. We are always grateful for any suggestions that we receive, and have acted on several of the suggestions over the last few years,. Please see below the results of our most recent PPG survey. Many thanks to those of you who took the time to complete the survey.
Hill Lane Surgery Patient Participation Survey 2019/20
(Site updated 15/08/2022)